Cancellation Policy

Hope Street Apartments

No Visa, No pay

Your booking can be cancelled for free if you are unable to get your travel Visa.

No Place, No Pay

Your booking can be cancelled for free if you are unable to meet academic requirements of your university of choice.

Travel Restrictions Covered

Your booking can be cancelled for free if you are unable to travel to the UK due to government travel restrictions.

Full Policy

No Place No Pay Terms and Conditions:


  • If an applicant does not get a place on the course they applied for they need to provide evidence from the educational establishment within 48 hours of their results being published.
  • Evidence must be emailed to the site email address (see below for all site email addresses).
  • Evidence can be a written rejection letter from the establishment or UCAS confirmation of rejection.
  • Documents must be received by the site team within 48hrs from the date your results are published or by 1st September 2021 (which ever date is the sooner).
  • On receipt of the required documentation it will be verified and, provided Host are satisfied, we will cancel your agreement and refund your rent advance in full.
  • Any applicants who do not provide evidence by the timings outlined above will be held to their tenancy agreement and will be liable for all contractual charges.
  • These terms and conditions are correct as at 22nd February 2021 but Host reserves the right to change them or remove this offer at any time without prior notice.

No Visa No Pay Terms and Conditions:


  • This offer is open to prospective first year international students applying for higher education in the UK for the 2021/22 academic year.
  • If an applicant does not get their Visa approved to be able to study in the UK, they need to provide evidence that their Visa application has been rejected to your chosen Host accommodation within 48 hours of rejection; this must be no later than 7th September 2021.
  • Evidence must be emailed to the site email address (see below for all site email addresses).
  • On production of sufficient evidence of the Visa rejection, within 48 hours of receiving it, the applicants booking will be cancelled in full, with a full refund of the initial rent payment.
  • Any applicants who do not provide sufficient evidence by the dates outlined above, will be held to their tenancy agreement and will be liable for all contractual charges.
  • These terms and conditions are correct as at 22nd February 2021 but Host reserves the right to change them or remove this offer at any time without prior notice.

Restricted Travel Terms and Conditions:


Our Guarantee to all International Students Covid-19 (Coronavirus). Booking Information for 2021/22. We fully understand that there is a lot of uncertainty surrounding the Covid-19 at the moment and possible consequent travel restrictions. If you book a room at Host for September 2021 today, but are then disallowed from travelling to the UK due to the relevant Government travel restrictions and are therefore unable to take up your tenancy on or in the 7 days prior to the tenancy start date, exclusively as a result of Covid-19 and therefore no longer require the room, you will be offered the chance to defer the booking until such time as you can travel to the UK or be released from your booking – see below Terms & Conditions.

  • This guarantee is open to all international students applying for higher education in the UK for the 2021/22 academic year.
  • If an applicant is disallowed from travelling to the UK exclusively as a result of Covid-19, they need to provide evidence from either the UK Government or from the Government where you live confirming this advice (in English). This must be provided to Host no later than 7 days before the tenancy start date.
  • On production of the relevant Government confirmation (in English), the applicants booking will be deferred or cancelled in full, with a full refund of any 2021/22 rental payments made.
  • All applicants wishing to take up this option need to contact the accommodation where they placed their booking directly in order to activate this Guarantee.
  • Any applicants who do not provide evidence by the dates outlined above, will be held to their tenancy agreement and will be liable for all contractual charges.
  • Email confirmation will be sent to all students that are accepted onto this guarantee once they have paid advance rent and confirmed their guarantor details where applicable.
  • Please note in the case of dual occupancy both parties must be eligible for this guarantee in order for it to apply.
  • Please note that if you cancel the room and rebook, the room may not be available, and the price may be revised in August and September 2021.
  • These terms and conditions are correct as at 22nd February 2021 but Host reserves the right to change them or remove this offer at any time without prior notice.
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