Free cancellation is available until 01/07/2025 or 6 weeks prior to the contract start date, whichever comes first. After this date the tenant is liable for the full rental amount unless a suitable replacement tenant is found.

Replacement Tenant 
If the tenant cancels their tenancy after 01/07/2025 or within 6 weeks of the contract’s start date and before they move into the property, they will be liable for the rent unless a suitable replacement tenant is found to take over the tenancy. A £50 fee will apply to cover the required changes. 

Additionally, a cleaning fee will be charged if the room is not left in a condition suitable for the replacement tenant to move into. 

No Visa, No Pay & No Place, No Pay

If the Tenant is not successful in their Visa/University application, they will be eligible for a full refund of any payments made towards the tenancy. In such cases, the Tenant must provide valid evidence of their Visa/University application being declined. This refund policy is valid up to three weeks prior to the tenancy start date. After this period, the standard cancellation terms will apply. A partial payment must still be made either on 15/07/2025 or 01/08/2025, depending on the booking date. The remainder must be paid by 15/08/2025.