Cancellation Policy

Cancellation After Signing the Tenancy Agreement

•  Once a tenancy agreement is signed, cancellation is only permitted with valid documentation.
   Examples include: 
•  Visa refusal 
•  Failure to secure a university place 

Cancellation Before the Tenancy Start Date

•  If cancellation is requested at least one month before the tenancy start date: 
  •  Any deposit and rent paid will be refunded in full. 
•  If cancellation is requested less than one month before the tenancy start date (but before move-in): 
  •  The deposit will be retained as a cancellation fee. 
  •  Any rent paid will be refunded. 

Cancellation After the Tenancy Has Started

•  Once the tenancy begins, cancellation is only possible if the student finds a suitable replacement tenant. 
  •  The deposit and any rent paid will be retained until a new tenancy agreement is signed. 
  •  Any overpaid rent will be refunded once the replacement is confirmed. 

Cancellation Without Valid Documentation

•  If a student no longer wishes to live at Curzon and cannot provide valid documentation: 
  •  A £100 administration fee will apply. 
  •  The student must find a replacement tenant. 
  •  We recommend using the original booking agent (if applicable) to ensure commission remains with the same partner.