Cancellation Policy

Austin Leicester - Regent Road

No Visa, No pay

Your booking can be cancelled for free if you are unable to get your travel Visa.

Flexible start date

If your course start date is delayed, you will only pay from the date teaching begins.

Travel Restrictions Covered

If you are unable to travel to the UK due to government travel restrictions, you can move your tenancy start date until the restrictions are lifted.

Full Policy

As the impact of the recent COVID-19 epidemic, you probably have been more concerned about the cancellation for bookings for 2020/21. Our UNINN student accommodation has formulated a new unsubscription policy for the coronavirus epidemic:
 
1.     Visa application delay: 
If the student cannot obtain the visa on time due to the closure of visa centres, the student can contact UNINN within 7 days for potential deferring the tenancy. We can also terminate the contract and refund the rent and deposit paid, if students decide to cancel in this case where sufficient documents are provided.
 
2.     Course start date delay:
If there’s a delay of course, students can submit the relevant updated course start dates to UNINN within 7 days and we’ll consider deferring the tenancy to match the course. We can also terminate the contract and refund the rent and deposit paid, if students decide to cancel in this case where sufficient documents are provided.
 
3.     Travel ban:
If there’s a travel ban for the UK in the country or region where the student is, the student can contact UNINN before the tenancy start date. We’ll consider deferring the tenancy till the travel ban is lifted,or terminate the contract and refund the rent and deposit paid given sufficient documents are provided.
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