Cancellation Policy

The Park Residence, Oxford

No Visa, No pay

Your booking can be cancelled for free if you are unable to get your travel Visa.

No Place, No Pay

Your booking can be cancelled for free if you are unable to meet academic requirements of your university of choice.

Full Policy

Cancellation Within Six Weeks Before the Start Date

  • You may cancel this agreement by providing written notice to us within the six-week period immediately before the Start Date.
  • In this case, you will be liable to pay:
    • The Deposit Payment, which are non-refundable.
    • The amount for the six-week period in the Licence Fee.

Cancellation Due to Visa Refusal

  • At least six weeks prior to the Start Date, you may cancel this agreement if you receive notice from the British Embassy that your visa application has been refused.
  • To cancel, you must provide written notice to us and include a copy of the letter from the British Embassy within seven days of the date of issue.
  • In this case, you will remain liable for the Deposit Payment.
  • For any other issues related to visa refusal or delays, will apply from terms & conditions.

Cancellation by Us

  • We may cancel this agreement by providing written notice to you prior to the Start Date.
  • In this case, all fees previously paid under this agreement will be refunded to you.

Cancellation After the Start Date

  • You may cancel this agreement after the Start Date, but you will be liable to pay:
    • The Licence Fee
    • The Bedding and Service Fee
    • Any fees for other services
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